Resources
Frequently Asked Questions
Quick answers to the questions we hear most.
Overview
From pricing and insurance to product safety and scheduling — the questions our customers ask most often, answered clearly in one place..
From pricing and insurance to product safety and scheduling — the questions our customers ask most often, answered clearly in one place.
Can't see your question?
Call or message us directly — our account team responds within working hours and most enquiries are resolved on the first contact.
Plain-English answers
We've removed jargon, qualifications and small print. If you want the small print, we have that too — just ask.
Our work
Premium results, every visit
FAQ
Frequently asked questions
How are quotes calculated?+
By room count, square-metre, frequency and any specialist work required. No surprises.
Are you insured?+
Yes — £5m public liability and full employer's liability.
What if I'm not happy?+
We come back free of charge to put it right, usually the same day.
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